mental health therapist seated with client

Reduce bias in member care

Combat biases to increase patient empathy and safety. Compare by location, age, race, ethnicity, social risk factors, and other demographics to pinpoint opportunities for change process, language, and training. Customize by importing your patient risk stratification.
mental health therapist seated with client

Improve maternal health outcomes

76% of maternal mortality are preventable. Bias in care can exacerbate gaps in social needs (HRSN, SDOH), leading to costly complications. Start identifying opportunities to close gaps early on.
mental health therapist seated with client

Let each patient feel heard.

Make encounter data actionable for your organization by measuring engagement and social risk factors in conversations between patients and clinicians.
mental health therapist seated with client

Increase CAHPS with voice analysis

Don't make the mistake of only measuring quality of physical health for chronic conditions. Take charge of tracking the strongest factors in affecting outcomes - social needs and trust in providers.

Highly effective therapists make more effort to review therapy recordings

Can't track details because of heavy caseloads?

Your staff is doing the best they can with the limited resources available. They feel they can't give the right amount of attention to patients from being spread too thin. Give them back that power by capturing trends and summaries at a glance on each patient, and bubbling up the potential gaps in care before they happen.

Want to reduce staff turnover and burnout?

When staff feel like their work is not making an impact, and they are stretched then, they are in danger of burning out. Give your clinicians visibility into the effect of each session and each referral they make. Give them a sense of accomplishment, especially when difficult to gauge progress earlier on in treatment.

How it works

Start session

Login, start a recording session, then start your appointment, in-person or via your preferred telehealth platform. As long as audio is clear, we will be able to process it.

01

Automatically Transcribe

Emotivo automatically transcribes the conversation on your local device, so you don’t need to take your attention off your client/patient

02

Post-session Processing

End the recording in Emotivo once your patient leaves. We redact identifying details, then use machine learning to summarize into clinical terms for progress notes.

03

Review effectiveness and trends

Analysis on therapeutic alliance/rapport and generated. Therapeutic alliance metrics are saved in Emotivo for your review. EHR integration is available.

04
1 Pfoh ER, Hong S, Baranek L, Rothberg MB, Beinkampen S, Misra-Hebert AD, Rehm SJ, Sikon AL. Reduced Cognitive Burden and Increased Focus: A Mixed-methods Study Exploring How Implementing Scribes Impacted Physicians. Med Care. 2022 Apr 1;60(4):316-320. doi: 10.1097/MLR.0000000000001688. PMID: 34999634; PMCID: PMC8966589.
2 Tarabichi Y, Higginbotham J, Riley N, Kaelber DC, Watts B. Reducing Disparities in No Show Rates Using Predictive Model-Driven Live Appointment Reminders for At-Risk Patients: a Randomized Controlled Quality Improvement Initiative. J Gen Intern Med. 2023 Oct;38(13):2921-2927. doi: 10.1007/s11606-023-08209-0. Epub 2023 May 1. PMID: 37126125; PMCID: PMC10150669.

3 Taylor L, Coyle C, Ndumele C, Rogan E, Canavan M, Curry L, and Bradley E. Leveraging the social determinants of health: what works?

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